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2 questions about 1x service
af1985
Newbie

2 Questions: I live in an area entirely covered with LTE and 3G service, but I still sometimes see 1x service on my phone. Is this normal? And 2nd, I've read that in 1x service, if  you are receiving cellular data you cannot also get a phone call. Is this the case? If I am receiving an iMessage or email while in 1x service, cannot I not get a phone call?

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Re: 2 questions about 1x service
vzw_customer_support
Customer Support

af1985

I'm happy to answer your questions! Depending on the coverage available in your area, you may see different service indicators. You can check your coverage here: http://vz.to/13N0B6O. And, while data and voice cannot be used at the same time on 1x, a phone call will normally take presidence over the data needed for an iMessage!

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: 2 questions about 1x service
vzw_customer_support
Customer Support

af1985

I'm happy to answer your questions! Depending on the coverage available in your area, you may see different service indicators. You can check your coverage here: http://vz.to/13N0B6O. And, while data and voice cannot be used at the same time on 1x, a phone call will normally take presidence over the data needed for an iMessage!

RuthW_VZW
Follow us on twitter @VZWSupport

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