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5c with a rainbow streaked homescreen. Solutions?
hibberd
Newbie
‎10-16-2016 03:59 PM

Help with distorted screen

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Re: 5c with a rainbow streaked homescreen. Solutions?
vzw_customer_support
Customer Service Rep
‎10-18-2016 04:17 PM

Hello hibberd,


I would be concerned too if my phone were having any issues. When did this begin? Is it on every screen or just the home screen? Has there been any damage or water exposure to the phone?


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: 5c with a rainbow streaked homescreen. Solutions?
Weth
Legend
‎10-16-2016 04:05 PM

Likely needs screen replaced.  Can you attach picture of what you see?

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Re: 5c with a rainbow streaked homescreen. Solutions?
vzw_customer_support
Customer Service Rep
‎10-18-2016 04:17 PM

Hello hibberd,


I would be concerned too if my phone were having any issues. When did this begin? Is it on every screen or just the home screen? Has there been any damage or water exposure to the phone?


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Reply