I have spent all day activating my iphone, set up an account, etc. and now it when I send a text or someone tries to text me it tells me "recipient has insufficient funds to receive message". I have tried to call customer service only to be disconnected every time by your automated service. How in the world can I get some help with this?????
What service plan are you on?
Have to taken a look on your My Verizon account to see that the device is listed there?
When you call Customer Service, say the word "agent" repeatedly to get to a live person.
Brooks, I am sorry to hear that you are having difficulties activating your device! You can activate the device right here: http://bit.ly/xB4iTc ! Do any other services work on the device (i.e. Data or Voice)? Please share more details. We are here to help!
SammuelP
VZW Support
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