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Activating new phone
emma04
Newbie
‎08-31-2020 06:54 PM

I followed all the prompts for activation. Everything transferred from old phone( iPhone 6)

to new phone ( iPhone XR). I can receive emails and messages. BUT I can’t call or receive calls. My service is Verizon wireless . Help !

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Re: Activating new phone
vzw_customer_support
Customer Service Rep
‎08-31-2020 07:12 PM

I have sent you a Private Note to assist with the activation of your device, We look forward to further assisting you. 

EllisandraC_VZW

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