Activation issue
carlalcas
Newbie

I didn’t turn off my old iPhone before activating the new one and now I can’t make or receive calls/texts. The SIM card from the old phone is already installed in the new one. I’ve tried resetting the network settings and turning the new phone on and off.

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Re: Activation issue
Tigerstep
Specialist - Level 3

Unless you got the phone without a sim, you're supposed to let it activate with the sim included.

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