Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Activation problems iPhone 11
sepi
Enthusiast

I purchased a new iPhone 11 last month and I've been having problems with it from the beginning! They finally sent me another one and now this one didn't get activated! I contacted through chat and three times the agents stopped responding to me in the middle of the conversation! The last two needed the ICCID but this new phone doesn't show it under About. Also I was asked if there is a SIM card in it! How can I tell? The original phone I have which has a ICCID looks exactly the same as the new one on the right hand side where the slot is! I guess my question is, how can I get this phone activated when I don't have this ICCID?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Activation problems iPhone 11
sepi
Enthusiast

This was resolved. The new phone they sent me didn't have a sim card in it!

View solution in original post

0 Likes
Re: Activation problems iPhone 11
sepi
Enthusiast

This was resolved. The new phone they sent me didn't have a sim card in it!

0 Likes