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Activation
Wnjdmatna
Newbie

My old phone is still receiving calls even though my new XR is activated.

old phone was iPhone 8 with US cellular.

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Re: Activation
vzw_customer_support
Customer Support

Hi, Wnjdmatna! Your old phone getting calls when your new phone is activated can be worrisome. We want to help! You mentioned the old phone is with a different carrier. To confirm, did you recently start service with VZW? If so, did you get a new number, or bring your number from the previous carrier?

 

KiaH_VZW

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