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After IOS 9.2 update, screen stuck in itunes and won't budge
TSharp
Newbie
‎12-29-2015 12:22 PM

After IOS 9.2 update, screen stuck in itunes and won't budge

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Re: After IOS 9.2 update, screen stuck in itunes and won't budge
vzw_customer_support
Customer Service Rep
‎12-29-2015 01:03 PM

Let’s get functionality back to your device, Tsharp! Was the update able to be totally completed on the device? How was the update completed, via WiFi on your device or were you using iTunes on a computer and connecting the device to the computer? If the latter, what is showing on the screen of the phone?


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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