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Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
Eyald
Newbie

Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
Ann154
Super User
Super User

You should have unlocked it prior to leaving the USA.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
rcschnoor
Super User
Super User

Are you currently a Verizon customer? Verizon will only unlock an iPhone 4S for current Verizon customers on an active line for at least the past 60 days. I am unsure if they would be able to do so if you are currently out of the country.

You can call Verizon Global Services at 908-559-4899.

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
Bsample
Newbie

Too bad you don't have the ability to call the number for global services. I am currently in Paris with a global plan. When I called about the global plan, not one associate said anything about getting my SIM card unlocked! I have tried calling their "toll-free" number multiple times, but every time it states the number is incorrect. M

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
crelin
Specialist

Verizon Wireless's global plans have nothing to do with unlocking the sim so I'm unsure as to why they would have mentioned unlocking it in the first place.  Are you sure you have the correct number for the global support? I believe it's +1-908-559-4899 pr 00-1-908-559-4899

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
rcschnoor
Super User
Super User

As crelin has mentioned, a Verizon global account would still be using a Verizon SIM card and would not need to be unlocked.

Additionally, you will need to call the number I had previously posted, not a "toll-free" number you must be in the US to access.

When you call, you need to ask about unlocking the the iPhone 4S so you can use an international non-Verizon SIM card, not to sign up for a Verizon global account.

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
vzw_customer_support
Customer Support

Dear Eyald,

Good afternoon. Ensuring you have phone service while traveling internationally is very important. I would like to thank all of our community members for providing helpful information.

If you are a current customer and are in need to unlock your device, please contact our Global Support Team at 908-559-4899. If you are not a current Verizon Wireless customer, I apologize we do not have the ability to unlock the device. Should you have further questions or concerns, please feel free to reach out to us. Have a great day!

Thank You,
Michelle_VZW
Please follow us on twitter @VZWSupport

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
Eyald
Newbie

To everyone

Thanks for all the help and tips,

I have contacted Verizon and they have unlocked my phone so the local sim is working.

Eyal

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
vzw_customer_support
Customer Support

I am glad to hear that your sim card is working Eyald!

Let us know if you have further questions or concerns.

Thank you,


Lena_VZW
Please follow us on twitter @VZWSupport

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Re: Am a 4S user and currently in Israel, how do I unlock the phone to accept a local SIM card?
Sunil_Narwal
Newbie

Hi I have a Verizon plan on an iPhone 4s and I frequently travel abroad. I called Verizon Customer care twice and after being on hold and talking for several minutes they told me that they cant help. I am travelling abroad in August again and would appreciate if the phone is unlocked and i can use my local sim there. I usually stay abroad for a few months at a time. The phone is not under contract. How can i use a foreign sim on it and continue to use my verizon number when i come back?

Thanks

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