Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post. Jump to solution.
Anyone who calls me and goes to voicemail is rerouted to a Walmart in Bloomingtron, IL (I am in Chicago IL). How do I stop this?
sroth
Newbie
‎09-03-2014 10:30 AM

My phone is possessed. Calls from friends show "Walmart" on caller ID and if anyone gets my voicemail it rings in to a Walmart in Bloomington, IL. I am in Chicago.

Labels (2)
0 Likes
Reply
1 Solution

Correct answers
Correct answers are available for this post. Jump to solution.
Re: Anyone who calls me and goes to voicemail is rerouted to a Walmart in Bloomingtron, IL (I am in Chicago IL). How do I stop this?
vzw_customer_support
Customer Support
‎09-05-2014 10:37 AM

This certainly sounds like a strange one sroth especially since we don't want Walmart getting your calls. I can assure you that we will get those missed calls routed back to you very soon. Have you ever set up call forwarding or started the process to set it up on your phone? Sometimes it gets activated incorrectly causing the calls to be forwarded to a number that is incorrect. What we can have you try is calling *73 from your cell phone to deactivate the call forwarding. You will hear a few beeps and then the line will disconnect. Doing these steps will assist with getting your calls back to your line. Please keep us posted on the outcome of these steps.

CandiceH_VZW
Follow us on Twitter at @VZWSupport

View solution in original post

Reply
1 Reply
Correct answers are available for this post. Jump to solution.
Re: Anyone who calls me and goes to voicemail is rerouted to a Walmart in Bloomingtron, IL (I am in Chicago IL). How do I stop this?
vzw_customer_support
Customer Support
‎09-05-2014 10:37 AM

This certainly sounds like a strange one sroth especially since we don't want Walmart getting your calls. I can assure you that we will get those missed calls routed back to you very soon. Have you ever set up call forwarding or started the process to set it up on your phone? Sometimes it gets activated incorrectly causing the calls to be forwarded to a number that is incorrect. What we can have you try is calling *73 from your cell phone to deactivate the call forwarding. You will hear a few beeps and then the line will disconnect. Doing these steps will assist with getting your calls back to your line. Please keep us posted on the outcome of these steps.

CandiceH_VZW
Follow us on Twitter at @VZWSupport

Reply