App update

[BigBobVNVMC]

Phone keeps asking for Apple password to process updates (IPhone 6+). Then keeps saying unable to validate? Have went on PC and signed inwith no problem? Suggestions?

[vzw_customer_support]

BigBobVNYVMC,

That's interesting that you're phone is unable to validate your password. We'd love to assist in finding the root cause.

Can you describe the exact message that you're receiving? Are you connected to mobile data or WiFi when attempting to log in?

TVZWorC_VZW

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