Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Apple I phone 4
Bobbiem
Newbie

Suddenly today when i make or receive a call all i hear is loud scratchy sound. Same with speaker on or off. Completely turned off  the phone but still doing it. It was fine last night.

Labels (1)
0 Likes
Re: Apple I phone 4
tbo27
Master

try *228 option 2 or soft reset hold power and home until you see apple then release

0 Likes
Re: Apple I phone 4
vzw_customer_support
Customer Support

Bobbiem, that doesn't sound good. Does your device have any physical or liquid damage? Is Bluetooth disabled in Settings>Bluetooth>Bluetooth OFF?


LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Apple I phone 4
Loquat
Master

Did the soft reset work for you?

0 Likes