Apple Music Charged Me At The Beginning : Unlimited Play More

[BrandonH2020]

Hey Guys,

I just swapped to the Unlimited Get More plan.

I swap that instead of "Apple Music For 6 Months", it has "Apple Music Included'. That gave me the impression that it was permenant. When I went to enroll, it prompted me as though it was a 6 month trial. I went along with it anyways, but upon trying to redeem it, Apple just charged me $10 as though I started a new subscription through them. I can't recall if I've used an Apple Music Trial prior, but I thought it would be permenant Apple Music regardless.

Any help is appreciated!

[vzw_customer_support]

Hello BrandonH2020, we're sorry to read that you're having problems with your Apple Music subscription. Please tell us more. Did we charged you or did Apple charged your credit card? If Apple charged your credit card, it means that you're registered through them. You'll need to cancel your subscription with Apple and then register again through us. Here are the steps: https://www.verizon.com/solutions-and-services/apple-music/ (Click on Learn More). Let us know if this helps. 

AaronS_VZW