Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Hello well a few months ago I signed up for Verizon to bring you're own phone to trade in a device for credit twords a new phone well long story short It didn't work so I ended up doing prepaid with my same old device then a yesterday I check my email and I've been charged for 2 months of service I haven't used and theirs no device link to the account help!!!
We want to help you get to the bottom of this. Were you charged for two months of Prepaid service or Postpaid service?
CidnieD_VZW