Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Blue lines and no support

My iPhone 4 has blue lines on the screen and won't work. I bought it refurbished from the Verizon site less than a month ago. The website supports sends me to a store and the store sends me to the website. Any ideas how to get help with this?

Labels (1)
Re: Blue lines and no support
Customer Support

We never like to hear our customer having device issues. Let's work together to get this fixed. When did this start for you? Has a recent update been done on your phone? Has the phone been dropped at all? Please advise of what you have completed so far to further trouble shoot your issue.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!