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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
My iPhone 4 has blue lines on the screen and won't work. I bought it refurbished from the Verizon site less than a month ago. The website supports sends me to a store and the store sends me to the website. Any ideas how to get help with this?
We never like to hear our customer having device issues. Let's work together to get this fixed. When did this start for you? Has a recent update been done on your phone? Has the phone been dropped at all? Please advise of what you have completed so far to further trouble shoot your issue.
JasperM_VZW
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