Been a Verizon customer for over 18 years! Our child is conducting research abroad so we purchased an i-phone 4S. Verizon billed us and her for each call -- total of $1300 in two weeks! This is rediculus especially since the saleswoman at the Verizon store did not inform us of ANY of these charges! Verizon needs to be fined by the FTC for double billing.
We should have stayed with a simple phone and AT&T!
and you would hav ebeen charged
did you tell vzw it was for use in other countries?
did you get a plan?
even then its expensive
you can go here to view the rates for various countries
http://businessportals.verizonwireless.com/international/traveling_to/index.html
best option really is get a phone from there and a sim card from there
Did she not turn off her wireless data connection? If you don't add an international data plan, it's $20.48/MB! I typically don't purchase the international data plan, but I do turn off mobile data when leaving the U.S. This allows calls and texts to come through, but no data except over Wi-Fi.
An even better option, as mdram4x4 said, is using a phone with a local SIM card, so you get local call and text rates.
If you kindly explain the situation to customer service, a rep *may* remove some of those charges for you. Good luck!
Of course we did. The customer rep even offered suggestions to keep the data plan low, which ironically she has.
No one ever mentioned the roaming charges!
Still burning. Getting a local phone is priority 1.
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