Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Broken Phone

I am turning in my phone to have it replaced.  It is saying I am to Turn Off,  "Find My Phone"   or I will get a fine of $500.00   I have done what they said, but something comes up about turning off my I Cloud.   I just opened an I Cloud and am not sure if I am to shut down the whole Cloud, or just turn something off.    Or maybe just turning off  FIND MY PHONE    and mail it in.

Also, will all my pictures be back on my new phone?   The reason I put the cloud on, was to store my pictures, but then I did not know how to move them.    I do not know much about my phone, as you can tell.  

Labels (2)