Buzzing sound during calls

[Irishpms]

I have noticed in the last few weeks that my phone starts humming or buzzing in my ear during  calls. It sounds like interference but i have no equipment that would cause the problem. What is going on?

[Salisbury]

    Irishpms, that could be anything did the iPhone take a hard drop, or maybe an App running such as a game App when the call is received? What I would try is, Go into Settings > General > Accessibility - and scroll down to Phone Noise Cancellation and turn it ON and maybe Mono Audio also. Just to see if that might help alleviate the humming or buzzing.

[Irishpms]

Thank you for the response. I do have a life case but have not dropped the phone. I already had the noise cancellation on, but have turned on the Mono Audio.

I have read in other forums that this type of problem is not new. My phone is only a year old and this just started so i was hoping for something more definitive.

[Salisbury]

    I think it would be very difficult to pinpoint the exact cause. It's certainly not a wide spread issue with iPhones. I have the iPhone 6s Plus and over the first weekend it was released they sold 13 million just in the US.

  I tend to first focus on simple causes such as settings or software. There are way too many iPhones returned for the slightest reasons that could be resolved, you see it time and again here at this forum where people are told, just return the iPhone.

  You have a good post with a legitimate issue that deserves attention. It could very well be a defective speaker hardware issue. I guess Apple warranties for 1 year and maybe you may have insurance that may cover. Hopefully someone may come in with more advice.

[vzw_customer_support]

Irishpms, I can imagine dealing with a buzzing noise is not ideal during a phone call. I want us to work together to get this buzz to stop. Have you recently made any changes to your iPhone? Is the iOS up to date? Also does this occur when using a Bluetooth?

Here to help.
YareliM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Irishpms]

I have not made any changes to my Iphone and the IOS is up to date. Don't use bluetooth very often so have no information to add. It reminds me of interference that used to happen when your phone got too close to the stereo. I have not added any knew electronic devices in my office so i am at a loss.

[Irishpms]

well i read about this problem thru older posts/forums. I have had Iphones for years with nothing like this happening. I bought this phone about a year ago and have not had any issues until recently. I agree that it may be something simple.. but since i am somewhat a geek.. i have gone thru all of my setting looking for an answer.. maybe it is just [removal required by the Verizon Wireless Terms of Service] because i was eyeing the new Samsung..

[vzw_customer_support]

Your details are very helpful Irishpms. Does this happen everywhere? Is there any physical or liquid damage to the phone?
RosanneM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Irishpms]

Ye, it happens pretty much everywhere but not every call... I have a life case. No water damage or impact damage. The sound is like the rhythm of a ringing phone on silent.. vibration & humming during the call.

[Salisbury]

    Irishpms, I wonder if turning OFF, Vibration in Settings > General > Accessibility - might have some impact on it?