When I get a phone call from a number that is not stored in my contacts, the caller ID on my iPhone 8 shows as "Wireless Caller" or "Unknown". It never did this before. I need it to display the actual phone number calling me. I am not enrolled in any caller ID services with Verizon. How to I get this to change back to display the number? It's really annoying!!!!
We never want you to have to deal with an annoyance like this. Getting you the best services possible is imperative. Let's take a deeper look into this for you. Are you on the latest software and applications update?
Yes. All of my software is up to date. I removed all of Verizon called ID services from my account and this is still happening. I really need the numbers calling me to appear for my job.
Thanks for checking that information, ADUS50. I apologize about the inconvenience of numbers that are not stored in your contacts are not showing. Have you tried resetting the network settings on the device, to see if that helps show the numbers? If not, please follow these steps.
Reset Network Settings:
1. Go to Settings
2. Tap General
3. Scroll down and tap on reset
4. Click on reset network settings ( you may be prompted to enter your passcode)
5. your phone will power off and back on.
Keep us updated on if this helps
Cheton_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I absolutely hate the wireless caller showing up. I bought the phone into Verizon and been on the phone four times it works for a day and then reverts back to the anonymous wireless caller without a number. I’m seriously thinking of just switching away from Verizon and going to another carrier their customer service is pathetic and it has nothing to do with the iPhone it has to do with Verizon. Shame on you for Rison
Emcat It has been two days since you posted this. This is a community forum so we want to make sure you received the help you needed. It is nice when you see the cell number and not just cellular caller. If you to go settings > app > scroll down to show my Caller ID and make sure it's on. DoloresK_VZW
I have the same problem nobody knows how to fix it
I called Verizon and the blockhead on the phone was like "You can't control the way someone else wants their number to show up!"
What an messed up blockhead. It's like Verizon put out a helpwanted Ad "Looking for total dildos who don't know anything and aren't able to listen to a person speak and comprehend what they are saying and it will also be a big plus if you are good at blaming someone for something that we at Verizon are responsible for messing up. Essentially, if you have no soul and are just this side of more desierable a person than a pedophile, then you're who we're looking for! Come join the team!"
Wait are you serious??? If you buy an iPhone from Verizon you can’t turn this off? No there’s got to be a way to turn this off
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My caller ID usually needs to be reset every few weeks but no none of the trouble shooting things I normally do to rest it are working now
How do we fix this? I am beyond irritated of the number not showing when people call just the Name and this is for contacts not saved in my phone. Please help? What steps or setting ma do I need to change? I have an iPhone 11 Pro Max
You can update caller id from your myverizon website, update takes 72 hours to show
Surprised there isn't a fix online. No one has time to go into the store a fix this garbage.
Hello Eric38,
Unwanted calls are no fun, I completely understand where you're coming from. I regret any inconvenience to you, and I can help you. I'd like to tell you about our Call Filter application. Our new Call Filter application is amazing! It includes spam block, spam detection, caller details, and more. Two different options are available to you, one being free. The other includes more features, and is $2.99 each month (you get a free 10-day trial period, though). The $2.99 option does include Caller ID for all calls. Check out all the details here: http://spr.ly/66081D5P6 If you have an iPhone, you can download it from the App Store. If you have an Android, it will already be located in your applications. Please click on the link I provided to see all the details, and let me know if you have any additional questions.
ChristinaB_VZW
i fixed it!!!
No need for the blockhead morons at Verizon... can't wait for stupid to get on the phone.
It's pretty simple, go apps and disable "Call Filter"
fudge you Verizon! This is a simple fix and you put all of us through this tourture and then when I call, the stupid rep is trying to blame me, like seeing "Wireless caller" is something I've been seeing my whole life and now, all of a sudden I'm out of my mind because I'm asking for an unreasonable thing, like, you know... seeing the number vs. five different callers in my messages box identified as "Wireless caller"
You messed up people terrible!
How did you disable it? I don’t see an option to turn it off.?
i just fixed mine by setting my Share Name ID
I just fixed mine by setting my share name ID. Hope this helps. Ive been so annoyed by this myself. i haven't been able to call anyone for months.
As a valued customer, your concerns are our concerns too. We thank you and our other community forum members for working to assist one of our community members (RE: Caller ID Problem! So Annoying). We're always here to help our customers in any way we can. We also noted your reference that you haven't been able to call anyone for months. We apologize for your inconvenience and we'd like to help you. Can you tell us more about this?
I just fixed mine by setting my share name ID. Hope this helps. Ive been so annoyed by this myself. i haven't been able to call anyone for months.
@rard777 can you talk about how you did this? what setting?
I have the same problem on my iPhone
Start a new topic or ask questions in the open forum.
