Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Callers cannot hear me unless i am on bluetooth or speaker
Kathy12362
Newbie

I am having a problem with my iPhone4 where callers cannot hear me unless I am on speaker or Bluetooth.  I've gone through the troubleshooting and settings without improvement.

Labels (1)
0 Likes
Re: Callers cannot hear me unless i am on bluetooth or speaker
vzw_customer_support
Customer Support

Kathy12362, you came to the right place and let's keep working on getting this audio issue resolved. I know how important it is to have audio working on your phone. Have you updated the PRL lately by dialing *228 and option 2? Are there any Software Updates available on the phone? Also please Reset the Network Settings and test audio. http://vz.to/1HqXPYG Keep us posted and I look forward to hearing back from you.


GersonG_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes