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Calls dropping using cell or WiFi
tgouveia
Newbie

I moved two weeks ago and have horrible service in my new home. I have WiFi that is 1000 mps so it shouldn't be a problem when I try WiFi calling. No matter what I do my calls drop after just a few minutes of being on the phone. I have only ever been able to get 2 bars. 

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Re: Calls dropping using cell or WiFi
vzw_customer_support
Customer Support

We understand your concern regarding dropped calls, it is definitely annoying. Just to gain clarity,does anyone else in the house have this issue? Have you tried any troubleshooting steps, like  turning device off, removing your SIM card for 3 minutes and rebooting your device? 

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