Calls going straight to voicemail, no missed call notifications
Bfuss95
Newbie

 

The issue I am having is this: My work calls me but it never rings or provides a notification that I am receiving a call. Then all of a sudden I have a voicemail from them yet I have no missed call. It is as if my phone never rings.

On their end, when they call, it is silent for a few seconds and then goes to voicemail.

I would like to add that I have no issue calling them back once I notice I have a new voicemail.

 

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Re: Calls going straight to voicemail, no missed call notifications
vzw_customer_support
Customer Service Rep

@Bfuss95 , Thank you for reaching out to us on Social Media! I regret knowing you're having issues with your service and connectivity is important! Have you tried a Network Reset? If not, what type of device do you have? Typically, that helps get the device back on the network.

*Angela

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Re: Calls going straight to voicemail, no missed call notifications
vzw_customer_support
Customer Service Rep

Hello! I will send you a private message with a response.

*Ayesha

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