Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Can I bring my iPhone 7 in and exchange it for the 7 plus if it's within 14 days?
LARNOR57
Newbie

I purchased the iPhone 7 today and just wasn't satisfied with the size. Can I bring my iPhone 7 in and exchange it for the 7 plus if it's within 14 days?

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct answers
Re: Question regarding iPhone exchange
ArnettH_VZW
Verizon Employee

I’m sorry to read that you are not 100% satisfied with the iPhone 7, LARNOR57. It’s an awesome phone with a huge array of features. The good news is that if you are within 14 days of purchasing the phone then you can return it for the larger iPhone 7 Plus. Keep in mind that there may be a restocking fee applicable. Just to confirm, do you have the original box and the original contents?

ArnettH_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: Question regarding iPhone exchange
ArnettH_VZW
Verizon Employee

I’m sorry to read that you are not 100% satisfied with the iPhone 7, LARNOR57. It’s an awesome phone with a huge array of features. The good news is that if you are within 14 days of purchasing the phone then you can return it for the larger iPhone 7 Plus. Keep in mind that there may be a restocking fee applicable. Just to confirm, do you have the original box and the original contents?

ArnettH_VZW

Follow us on Twitter @VZWSupport

0 Likes