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Can I use my old SIM card in my replacement device?
LASHEARS49
Newbie
‎07-08-2017 08:42 PM

my question is can I use old sim card or do I need to use one they sent with phone- phone works ok but has broken screen

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Re: assurion replaced iphone 6
SuzyQ
Super User
Super User
‎07-09-2017 07:06 AM

Yes, you can (and should) use your own SIM as long as it still works.

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Re: assurion replaced iphone 6
SuzyQ
Super User
Super User
‎07-09-2017 07:06 AM

Yes, you can (and should) use your own SIM as long as it still works.

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Re: assurion replaced iphone 6
vzw_customer_support
Customer Support
‎07-10-2017 09:00 PM

LASHEARS49,

Thank you for reaching out to us. I am happy to answer your question about using your existing SIM Card. You should certainly attempt to use your original SIM Card, unless it does not fit or is causing service disruption in the new device.

NicoleT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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