Can't pair phone

[Goldie1951]

I just purchased an iPhone 6 Plus and am unable to pair my phone in my car  can someone please help me

[mama23dogs · Accepted solution]

Contact ypur dealership ship about updating the bluetooth software for the car.  This has happened with many devices with older bluetooth software.

[kaebfly]

It depends on what radio you are dealing with. As mentioned, you may need a software update for your car radio. If it's an OEM radio then you will have to check with your car dealership. If it's an after-market unit then you will need to check with the manufacturer to see if there is an update.

[mama23dogs]

I Should have mentioned to remove any previous pairings.  Some will only pair with one, which means it's still paired with previous phone, but you may have covered that already.

[vzw_customer_support]

Hello Goldie1951! I certainly am here to help you! Pairing the iPhone 6 Plus to your car is as a great benefit! Let's get you connected! What is the make/model of the car you are trying to pair with the phone? Have you been successful in pairing any other devices with the iPhone 6 Plus? Thanks in advance!

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