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Can't receive short code SMS
Enthusiast - Level 2

I am unable to send and receive short code SMS.

Labels (1)
Re: Can't receive short code SMS
Customer Service Rep


It’s important that you’re able to send and receive messages to and from your wireless device. Please allow me to help.

Just to be clear, are you looking to Opt in or out of a Short Code (Premium) Text Messaging Program? If so, please tell me exactly what happens when you attempt to send a message to the “short code” messaging number?


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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!