Cannot text to non iphone user
tacfreak
Newbie

I have reset the network settings. SMS is turned on. I can only text other iPhones. This started back when I had an iPhone 4 and now I'm on the 6 Plus. I've even done a complete reset and still get nothing.

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Re: Cannot text to non iphone user
Weth
Legend

This sounds like a setup issue with your Verizon account and not the phone.  Contact Verizon support and tell them SMS messaging is not working on your account. 

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Re: Cannot text to non iphone user
MiiHere
Champion - Level 3

are you using iMessage?

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Re: Cannot text to non iphone user
tacfreak
Newbie

Yes

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Re: Cannot text to non iphone user
MiiHere
Champion - Level 3

Have you tried to text the android users using the stock app? Does that work?

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Re: Cannot text to non iphone user
tacfreak
Newbie

Yes. I've tried it with and without iMessage and SMS. Only using the text app that was on the phone from Apple.

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Re: Cannot text to non iphone user
tacfreak
Newbie

I can text anyone with an iPhone on any provider but nothing else.

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Re: Cannot text to non iphone user
tacfreak
Newbie

I can only receive texts from other iPhones also.

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Re: Cannot text to non iphone user
Weth
Legend

This sounds like a setup issue with your Verizon account and not the phone.  Contact Verizon support and tell them SMS messaging is not working on your account. 

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Re: Cannot text to non iphone user
tacfreak
Newbie

Kind of thought that myself.

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Re: Cannot text to non iphone user
MiiHere
Champion - Level 3

Have you tried to remove your iMessage account from the cloud and adding it back? Did you have an android device in between the apple devices?

Fix iMessage: iPhone switchers can’t receive SMS — how to fix | BGR

Even if you haven't switched, you may consider still trying this method and telling the android users to re-add your number also.

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