Cell reception bad all the sudden

[Officerlawnmower]

My cell service used to be great but for the last 4 days or so it has been bad. I don’t get some calls, some calls drop, some the person can’t hear me. What is going on? I pay a lot of. Money for my families cell service. I switched to Verison for the better coverage! No it’s not working like it used to! Very disappointed!

MarieZ

[mandip]

I've had Verizon for about 20 years, and very rarely had problems with reception.  When I did, it was a random one-time situation.  But my reception has been terrible the last 3-4 weeks.  Where I used to have 4 bars in my house, often gets down to 1 or 2.  I have reset my network settings twice, as suggested by the chat help.  I never minded paying a little more for Verizon because my service was great.  If it's going to be this poor, I might as well change carriers, and save money.  If you find out what is going on, update us.