Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Changed number through myverizon

Changed my number and now I am unable to call out or receive calls. The number worked the first day but has now stopped with calls. I am able to send messages and Facetime. I tried to do *228 and it said "this number is not allowed." I reset network settings and that didn't help. Turned wifi off and turned phone off and back on. 

Labels (1)
Re: Changed number through myverizon
Customer Support

WA7, we always want to make sure that you can stay connected without any issues since you changed your number. Do you have Wi-Fi on while you are making these changes? JoseL_VZW