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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Claims Forms
Kattsrfun
Member

The news just said to file a claim against Verzion. I feel I had problems too n want to file my form. Thanks

Labels (1)
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Re: Claims Forms
47seijar
Sr. Member

A claim for what exactly? You can't just file a claim because other people are doing it. You need to have a specific reason.

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Re: Claims Forms
celliott7236
Member

There is a claim form if you fill it out you could get a refund from Verison.  This is some sort of an agreement with the government.  I have not been able to locate any further information at this time.

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Re: Claims Forms
Ann154
Community Leader
Community Leader

A two second Google search found this which I believe is related to Deadline for Sprint, Verizon "cramming" claims fast approaching - CBS News.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Claims Forms
Hildi1
Member

The claim is exactly for charges and taxes on 3rd party messages that customers had no choice and got charged.  This claim must be filed by 12/31/2015

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Re: Claims Forms
Dincy123
Member

I got this link from my local news:

Verizon Wireless Premium SMS Refund Program

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Re: Claims Forms
baroukers
Member

Here's a direct link to the website:  http://www.cfpbsettlementverizon.com

It will take you through the process.

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Re: Claims Forms
djo1
Member

Hi,

go to this link to find a link for the form:      Verizon Wireless Premium SMS Refund Program

hope it works cause Verizon is changing my paste...

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Re: Claims Forms
tamilynn70
Member

When you go to the website you can request a billing summary.  If you have any sms charges on your bill during the stated dates they will show in your summary and then you can just start the claim and the info you need is all right there.  It only took me about 5 minutes and my summary was available almost instantly so you still have time.  I

The $3.00 refund mentioned above is only for former customers whos claim is for $3.00 or less, they will not receive a refund.  Refunds will be issued within 90 days of Dec 31st.

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Re: Claims Forms
DarcyS916
Member

Recently, I received a check in the mail for refund amount from GCG (Garden City Group, LLC).  The check and letter was addressed to a person I do not know, but the address was my address.  I called the phone number listed on the  website announced by our local news station: cfpbsettlementverizon.com.  There is a class action lawsuit being settled - see that website for more information.

The GCG rep verified I did apply for the refund and said they will need to issue a new check to me in my name.  I am to send a copy of my Verizon Billing Statement to the address listed on the letter (see below) to prove I am who I say I am, along with the letter and refund check that has my address on it but somebody else's name on it.

I do not know why I am receiving a refund check instead of a credit to my Verizon account.  I am a current Verizon customer and the check amount is over $3.00 - in fact, the refund amount is a nice $175.83.  I plan to call Verizon to ensure this is not a scam before I send my billing statement to GCG, which is someone I don't know. 

Address on letter:

Verizon Wireless Premium SMS Refund Program

c/o GCG

P.O. Box 10186

Dublin, OH 43017-3186