Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Connection to Verizon Issues
JSAE4988
Newbie

My phone intermittently says “Searching…” and won’t connect to the network. I try hard reboots, resetting network connections, and pulling my SIM card. None of it seems to help.

Labels (1)
0 Likes
Re: Connection to Verizon Issues
vzw_customer_support
Customer Support

Gosh, we can not have this continue, JSAW4988. It looks like you've check the steps in the "iPhone shows Searching " link from Apple: https://support.apple.com/en-us/HT201415

How long has this been your experience? As far as you know, is this happening in just one location or many places, miles apart?

Verizon_Customer_Service

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes