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Crossed Wireless Connections

I've just received a call from an AT&T cell phone subscriber who stated that my cell phone number with Verizon is, in fact, his voice mail call-in number. I've had my Verizon number for over 10 years and have heard this complaint a few times before. 


What is the solution and what should I tell the AT&T subscriber about the issue? 


Thank you. 

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