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Data Question?
oneilb83
Contributor

I have exceeded 90% of my data and I know it's $15 extra per 500MB but the question I wanna know is does it cost $15 per 500MB extra after usinjg up your whole data if you wanna use more or does it cost $15 per 500MB before you still have more Data left?

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Re: Data Question?
vzw_customer_support
Customer Support

I appreciate you bringing your inquiry to our attention, oneilb83! Once you exceed 500 MB, it will be $15.00 per 500 MB meaning you will have an 500 MB before you are charged over towards the usage.

I do want to advise you have the opportunity to move to a higher package ( 1GB ) and only pay an additional $10.00 during the bill cycle. http://vz.to/1lwOwRQ

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: Data Question?
vzw_customer_support
Customer Support

I appreciate you bringing your inquiry to our attention, oneilb83! Once you exceed 500 MB, it will be $15.00 per 500 MB meaning you will have an 500 MB before you are charged over towards the usage.

I do want to advise you have the opportunity to move to a higher package ( 1GB ) and only pay an additional $10.00 during the bill cycle. http://vz.to/1lwOwRQ

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: Data Question?
oneilb83
Contributor

It shows for me

Data                  497.29     of 500 MB used

Usage is estimated  2.71 MB of data left

I exceeded 90% of my Data I didn't reach 100% yet

So when I get down to 0.0 MB of data left and I use more it will cost $15 per 500 MB?

I can't afford to move to a higher package ( 1GB ) which is $40 for that data plan


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Re: Data Question?
vzw_customer_support
Customer Support

oneilb83,

Thanks for checking the usage, I definitely understand where you're coming from. It's important to stay within budget with your plan but also to avoid overages. Upgrading to the next plan will only cost $10/mont compared to $15 per 1GB. Take a look http://vz.to/1iwZS4X .

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Data Question?
oneilb83
Contributor

I can't afford to upgrade to the next plan for $10/monthly.

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Re: Data Question?
vzw_customer_support
Customer Support

I certainly understand your concern as we want you to have the right plan for your needs. We want you to be aware of all of your options at all times. Please let me know if you have any additional questions or concerns.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: Data Question?
kandelaner
Newbie

Why does Verizon not offer unlimited data?  This high usage for four phones is total crap.  I will be changing to another carrier as soon as my contracts are up.

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