Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Data plan issues with iPhone 5s??

We just moved over from AT&T to Verizon yesterday. We upgraded from iPhone 4 to iPhone 5s. It's been a day and a half and we've received alerts that we've used over 50% of our 4GB data plan. We have three phones on the plan and have been doing our usual checking web sites, maps, text messages, but nothing out of the ordinary. It's the same usage we had on AT&T but never used all the 2GB. Is there a way to change the settings to address? Really it's a big pain right now. Has anyone else had this similar problem? what is the solve?

Comments edited for content as required by the Terms of Service.

Message was edited by: Admin Moderator

Labels (2)
Tags (1)
Re: Data plan issues with iPhone 5s??
Enthusiast - Level 2

I think I remember seeing another thread about this somewhere here.  I haven't had that issue yet with mine or my husband's Note 3.  We just made that exact switch a week ago.  I have an iPhone 5s on backorder so I hope it's not the phone itself that's causing the issue.  Good luck.