Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Re: Delayed voicemails showing up weeks to days later
nfoley96
Enthusiast

I have this same problem and only once a new voicemail comes in, will I then see that I have a previous voice mail that I never even knew about.  I can see that I have had the incoming calls/missed calls but I do not know that someone has left me a message until the next time someone leaves me a message and then for some reason both of the messages are there?  This is very frustrating!

Re: Delayed voicemails showing up weeks to days later
vzw_customer_support
Customer Support

We definitely understand that having delayed voicemails is quite a hassle, amc02g. We want to ensure that we get this issue corrected for you and anyone else experiencing this issue with their devices. To get a better understanding of what is happening to your specific device, can you please tell us the make and model? Also, are your calls, texts, and data working well? Lastly, does this seem to happen mostly indoors, or anywhere?

 

AnnaG_VZW

0 Likes
Re: Delayed voicemails showing up weeks to days later
lora5b
Enthusiast

Is there a solution to this yet? I feel like we keeping getting the same responses that Verizon needs to look into this. I have an IPhone x - 100% updated - no other issues. Just dont get my voicemails in a timely manner, could be days or weeks later. Please advise what can be done because these suggested reboots dont work!!!!

Re: Delayed voicemails showing up weeks to days later
miera018
Newbie

I have a Samsung S9+ and voicemails have not been received for about 3 weeks. First I get an error that there is a problem with Voicemail. Then I have to Restart phone, go into Voicemail and Refresh in order to pull in voicemails. The only way I know I have a voicemail is the error notification that replays until I Restart, Refresh. 

Annoying and it wasn't this way when the phone was new. My email is michele.ray01@gmail.com and appreciate a response. I will also DM via Twitter. 

0 Likes
Re: Delayed voicemails showing up weeks to days later
vzw_customer_support
Customer Support

I rely on my voicemail to keep me informed of new messages and want you to be able to rely on your messages as well, lora5b. We'd like to take a closer look into what's going on. Visual voicemails require a cellular signal to function. Please turn off Wi-Fi and ensure cellular data is on. Then test out your voicemail to see if you experience the same issue. Please let us know how this goes. When did this issue start? 

 

DanielleR_VZW

0 Likes
Re: Delayed voicemails showing up weeks to days later
Fortunj1
Enthusiast

I am having the same problem.  I randomly had three VM’s come in today, one was dated Feb 20th, today is 3/25!!!  Two of the “lost” VM’s were doctors offices where I was waiting for callbacks.   I am pretty annoyed right now. 

Re: Delayed voicemails showing up weeks to days later
stephaniemm77
Newbie

I am also having this problem with my iphone 8.....this is so bad my sons school called and I DID NOT KNOW...what is the resoloution to this problem

0 Likes
Re: Delayed voicemails showing up weeks to days later
vzw_customer_support
Customer Support

Fortunj1,

 

It can certainly be annoying to learn that you've had voicemail messages that weren't delivered when they were left. We're here to help determine what's going on. Visual Voicemail relies on the cellular data network in order to deliver messages to your phone. If you turn cellular data off or are in an area where cellular data does not work at all times, you may experience delayed messages. In between the dates of 2/20 and 3/25, had any voicemail messages been delivered to your phone at all? For these dates, do you have a corresponding missed call? So that we can check the coverage in your area, please provide the cross streets to the intersection nearest you and the city you're in.

 

ShawnteJ_VZW

0 Likes
Re: Delayed voicemails showing up weeks to days later
sde63
Newbie

My problem isn’t as extreme but it is still VERY annoying; voicemails have been popping up 12-24 hours after the caller left them. I’ll see the missed call, but it looks like they didn’t leave a message, then it arrives many hours later. This is garbage, it never used to do this. I have an iPhone 6 running version 12.1.4. I installed it a week ago or so, but this was happening long before then.

0 Likes
Re: Delayed voicemails showing up weeks to days later
vzw_customer_support
Customer Support

It's our priority to provide a seamless network experience and we are concerned to hear that you are experiencing challenges with your voicemail. We would love the opportunity to help you in any way we can. When did this start? Is any other service being impacted? 

 

RachelM_VZW

0 Likes