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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have to send my screwed up iPhone back to Verizon!
How do I delete all personal stuff off phone without having to delete my Apple ID?
Solved! Go to Correct Answer
wilcam61,
We want to make sure that we get this taken care of without losing any of your irreplaceable information. If you follow the steps to do a factory reset on your phone, it will erase everything from the phone itself but it will not erase your Apple ID or any of the associated information from the Apple servers, which means it will be available when you get your new iPhone.
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
wilcam61,
We want to make sure that we get this taken care of without losing any of your irreplaceable information. If you follow the steps to do a factory reset on your phone, it will erase everything from the phone itself but it will not erase your Apple ID or any of the associated information from the Apple servers, which means it will be available when you get your new iPhone.
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!