Device age

[TewksburyTalker]

How can I determine when I purchased my phone?

[Ann154]

A copy of the receipt should be in the Documents and Receipts section of your MyVerizon account online if you had purchased the phone from Verizon Wireless. 

[vzw_customer_support]

TewksburyTalker,

We want to do all we can to assist in this endeavor. Was your device purchased directly from Verizon? If so, you may be able to locate a receipt on your account, as mentioned by a community member: http://spr.ly/6603G8yxL

Please let us know if this helps, and if you require further assistance we can work on accessing your account for review.

ColinH_VZW