Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I went to Diamond Wireless, a "Premium" retailer for Verizon Wireless (1046 N Colony Rd, Wallingford, Connecticut, 06492 Phone:860-266-8119) to upgrade my wife's iPhone 4 and my iPhone 4S to the iPhone 6. My wife and I were told we'd each receive a $200 VISA gift card for the upgrade and placed our order, one 16GB iPhone 6 and one 64GB iPhone 6. The phones were on backorder and arrived 10/22. My wife and I went to the vendor on 10/26 to complete the transaction. I asked to confirm the $400 in total trade-in credits but was given a run around. I was told that Verizon Wireless changed the method for which the evaluation is made and the phones had to be upgraded online for the promo. This wasn't communicated by the vendor prior to this time. Needless to say, they wouldn't offer the same deal and seeing that 10/15 has passed, no one will. I imagine that Diamond Wireless is to blame for this as they failed to communicate the method in which this deal was to be honored. As a long time customer of Verizon Wireless, I'd like to see Verizon step up for their customer and honor the deal and correct the mistake of their partner, Diamond Wireless. I don't find this acceptable and it's tough to determine who is to blame. I think Diamond Wireless but they point the finger at Verizon. Please let me know my options. I'd like to be viewed as a valued customer and see Verizon step up to the plate to do what's right. I look forward to your response. Thank you.