I have tried everything including a hard reset which would not work due to the dead battery. I took my device to Verizon where they told me I should bring it to the Apple Store. I took my iPad to an Apple Store where they told me that I had to replace my iPad with a new one. Is there anything I can do to fix the charging problem or is my iPad junk?
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ehp85, we certainly want you to be able to enjoy your iPad Air 2. Let’s get this fixed right away. When did this start? When was the last time the device was fully charged?
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This started on Monday, April 4. The last time it had a full charge was around 6:00 am that morning. The iPad won't even recognize the charger. When I plug it in, the battery symbol pops up along with the little picture of the charging cord to indicate that I need to plug it in; but it never charges.