Does my iPad show "no service" because my payment is late? I made payment arrangements.

[REIKO59]

My iPad shows "no service at the top by the WiFi icon.  Could it be that my payment is late?  I did a check over the phone for a "future date".

[chris1060]

Is the iPad a 4G and wifi model, or just wifi? If the latter, then Verizon would not be able to interrupt the service. You would still be able to use it on wifi. If it is also model with 4G, they would be able to prevent you from accessing their network. With your explaination, have you tried connecting to WiFi connection and seeing if the device works? Have you tried resetting the network connections in settings?

[vzw_customer_support]

We want to make sure your devices are connected at all times, REIKO59. Thank you for setting up a payment, when entering an automatic payment with a checking account this will generally keep your account active. I have sent a private message in order to further assist you. I look forward to your reply.

LaurenC_VZW

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