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Error message after installing verizon cloud

Just installed the Verizon Cloud app on my iPad and I am getting the same error message.  Checked all of the previous threads but did not see anything about iPad problems.  Need to access my backup account since I moved from an android to an iPhone.

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Re: Error message after installing verizon cloud
Customer Support

Hello backdraft42,

I'm so sorry to learn about your issues in getting your data transferred. What error message are you receiving? I also found a link on how to transfer from Cloud to iCloud when switching from Android to iPhone. Check it out:

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