Evertime my friend calls me it goes to voice mail. I can get her text and I can call her.
KARSAP19
Newbie

When my friend calls me it goes straight to voice mail.  No ring nothing!  She can Text me.  I can call or text her.   All other calls come through just fine

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Re: Evertime my friend calls me it goes to voice mail. I can get her text and I can call her.
vzw_customer_support
Customer Service Rep

Hi KARSAP19, I know how important it is to be able to easily stay in touch with friends and family. Let's make sure your friend can reach you again! I see you're using an Apple device, have you checked to make sure she is not on your Block Call List? You can verify through Settings > Phone > Call Blocking and Identification. Do you have the latest software version?

 

Melissa_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Evertime my friend calls me it goes to voice mail. I can get her text and I can call her.
corytrae
Enthusiast - Level 3

Sounds like you may have accidentally blocked her.

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