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Extended Warranty Question for iPhone 4
kstatewildcats

Hello, I have the extended warranty that's $1.99. 

It says:

This service provides convenient coverage against any mechanical or electrical malfunctions and manufacturer defects. If your wireless phone is defective or becomes inoperable, just visit any Verizon Wireless Communications Store and the phone will be exchanged quickly and easily for an identical or comparable model. The low price for the extended warranty is charged directly to your Verizon Wireless bill each month. 

My headphone socket does not work properly.  When the headphones are in the socket, it does not hold it in there.  I can still listen to music, but I have to be careful that I don't tug on the cord or else it will easily come off. The charging socket also is having problems.  Sometimes it will not hold a charge.  These problems happened because (i'm assuming) I dropped it in water a few months ago. 

Another problem:  Sometimes when I'm on Safari (or Mercury browser),  it's loading a page then suddenly it stops and it closes down and shows me the homepage. 

Am I able to get a replacement iPhone 4 under my current warranty because of the problems I am having?

Thanks

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Re: Extended Warranty Question for iPhone 4
mrpearsoy
Contributor

kstatewildcats wrote:

Hello, I have the extended warranty that's $1.99. 

It says:

This service provides convenient coverage against any mechanical or electrical malfunctions and manufacturer defects. If your wireless phone is defective or becomes inoperable, just visit any Verizon Wireless Communications Store and the phone will be exchanged quickly and easily for an identical or comparable model. The low price for the extended warranty is charged directly to your Verizon Wireless bill each month. 

My headphone socket does not work properly.  When the headphones are in the socket, it does not hold it in there.  I can still listen to music, but I have to be careful that I don't tug on the cord or else it will easily come off. The charging socket also is having problems.  Sometimes it will not hold a charge.  These problems happened because (i'm assuming) I dropped it in water a few months ago. 

Another problem:  Sometimes when I'm on Safari (or Mercury browser),  it's loading a page then suddenly it stops and it closes down and shows me the homepage. 

Am I able to get a replacement iPhone 4 under my current warranty because of the problems I am having?

Thanks

No, you cannot. The phone was dropped in water, which makes the warranty void. My suggestion is to buy a phone from eBay or another 3rd party, see if you can upgrade, or utilize Verizons CPO program, but currently there are no iPhones in that program.

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Re: Extended Warranty Question for iPhone 4
gina7239
Specialist

You should have added the 9.99 or added AppleCare plus.

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