Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
For the THIRD time~~~In iTunes my screen is stuck on the "choose a country" screen. It tells me to choose then tao "NEXT" there is NO NEXT on screen.
chiemi
Member

I am typing this message for the FOURTH time~~~~My screen on iTunes is stuck on the "choose a country" screen.  I chose US then told to tap "NEXT"

There is NO next button on the screen and the cancel button @ top left is dark.  I scrolled through ALL THE COUNTRIES TO THE BOTTOM AND THERE WAS no "NEXT" BUTTON.  I cannot shop for or buy iTunes.  My screen is stuck on "Choose a country"

Labels (2)
Tags (1)
0 Likes
Re: For the THIRD time~~~In iTunes my screen is stuck on the "choose a country" screen. It tells me to choose then tao "NEXT" there is NO NEXT on screen.
vzw_customer_support
Customer Support

chiemi, I would like to thank you for reaching out for support through the Community Forum. This is concerning to hear that you are experiencing these issues with iTunes on your iPhone 5S. Let's see if we can get to the bottom of what is causing this issue. Let's ensure that your device is on the most up to date software version. Please go to Settings > General > Software Update.


HarleyE_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


0 Likes