Forgot 4 digit pin for restrictions
Clerissac
Newbie

I set a 4 digit pin for restrictions on my daughter's iPhone 5c, now I don't remember it! Is there anyway to reset without the pin#?

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Re: Forgot 4 digit pin for restrictions
vzw_customer_support
Customer Service Rep

Clerissac,


A security code is definitely helpful but only when it doesn't turn against you. We can indeed assist you with the steps needed to get into the device for continued use. You can follow the link here http://apple.co/1DfkbeB to reset the phone using iTunes. It will erase everything on the phone and if there was no recent back up saved, then unfortunately there is no way to retrieve that data. Give this a try and keep us posted if you have any additional questions or concerns.




CandiceH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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