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Going to iPhone 5 from a 4s?
mikect01
Newbie
‎07-16-2013 01:45 PM

A friend of mine is giving me his iPhone 5.  He is a Verizon customer as well. What is involved in getting that phone activated?  He mentioned something about a SIM card.  I currently have a 4s, and I understand that card cant be used in the 5.

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Re: Going to iPhone 5 from a 4s?
crelin
Specialist - Level 1
‎07-16-2013 01:48 PM

Yes, you would need to get a 4g Sim Card for it (unless he gives you his)

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Re: Going to iPhone 5 from a 4s?
Ann154
Super User
Super User
‎07-16-2013 01:50 PM

You will need a new SIM card for your line. The person who you are getting the phone from should keep the SIM card for their line.

You can request a SIM card through customer service, your MyVerizon account online in the "Switch Device" option or at a corporate store. All three options should get you a SIM card for free.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Going to iPhone 5 from a 4s?
Ann154
Super User
Super User
‎07-16-2013 01:51 PM

The SIM card contains information about the line it is currently attached to. It shouldn't be sold with the device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Going to iPhone 5 from a 4s?
vzw_customer_support
Customer Service Rep
‎07-18-2013 01:52 PM

Dear mikect01,

Good afternoon. The iPhone 5 is an aswesome device. What an awesome friend you have. Knowing what steps to take to activate the phone are important.

The SIM card in the iPhone 4s is not compatible with the iPhone 5. If your friend did not provide you with the SIM card, you may also obtain a SIM card by visiting a store location. To view a list of our store locations click http://vz.to/3SdsA  Once you have the SIM card for the iPhone 5, you may then activate the device by contacting our Customer Service Department or accessing your account online by clicking http://bit.ly/xB4iTc  Should you have further questions or concerns, please feel free to reach out to us.


Thank You,
Michelle_VZW
Please follow us on twitter @VZWSupport

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