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Has anyone's iphone 4S froze

My iphone 4s has frozen.  The phone rings however the slide/touch feature just stopped working therefore I cannot even shut the phone down and turn it back on.  The buttons seem to be doing what they are supposed to do the screen doesn't work.  I can't call Verizon Wireless or answer any of my calls!

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Re: Has anyone's iphone 4S froze
Customer Service Rep

BBinczewski, I'm here to thaw out your iPhone!  Are you still having problems with your screen freezing?  If so, has it been damaged or gotten wet in any way?  Please try soft resetting the device  Please let me know how this works out for you.  Thanks!

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