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Having problems sending pictures via messages with family account.
internettim2
Newbie
‎07-19-2014 08:01 PM

I have a family account with 3 phones on it. One Apple, and two Androids. When I go to send 4 to 5 pictures from the Apple to the Samsung Galaxy Note 3,  it fails. What can be causing this?  It works fine if I send it to the other phone we have.

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Re: Having problems sending pictures via messages with family account.
vzw_customer_support
Customer Service Rep
‎07-22-2014 05:35 AM

Hello internettim2,

Help is just a posting away! Let's get your picture messaging working to other devices on your account. Are you having any issues with texts? Also, are these pictures that you took on the device? Can I assume that you are using the original text messaging app on all of the phones? If so then please turn off iMessage on the iPhones and test the service. Let us know the results so we can proceed.

Thank you…

  ArnettH_VZW
Follow us on Twitter @VZWSupport

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