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Hello, as of yesterday evening, my group messages have gone out of whack.
qcperry
Newbie
‎03-28-2015 07:41 AM

I can send messages to a group and they can all read it, but any messages they send, I do not receive. I'm lost and confused, help?!
I have tried cycling power, resetting my network settings, and starting a new group chat after deleting the old one. No dice.

The other users are using iphone and android devices. I am up to date with software on my iphone 5s.

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Re: Hello, as of yesterday evening, my group messages have gone out of whack.
vzw_customer_support
Customer Service Rep
‎03-28-2015 12:50 PM
qcperry, that is definitely odd that this is occurring with your iPhone. With regards to the group message, are all messages sending out as an SMS to all parties, or are some messages going out as an iMessage?

By chance, are you connected to WiFi when attempting to send and receive?

NicandroN_VZW
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Re: Hello, as of yesterday evening, my group messages have gone out of whack.
qcperry
Newbie
‎03-29-2015 11:37 AM

After further research, I found group messaging with only other iphone users did in fact work and were being sent as imessages.
Texts are being sent out as SMS to the group message with the non-iphone user.
This could or could not me related, but a non-iphone sent me a picture directly to me, and I did not get the message. There might be a bigger problem?

As for if i was on WiFi, I believe i have had the same problem on and off it.
If you need any more info let me know Smiley Happy I appreciate the help!

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