Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Help experiencing the dread touch disease

My iPhone 6 Plus is experiencing the touch screen issues. since this is a know issue how do I go about getting my phone fixed

Labels (1)
Re: Help experiencing the dread touch disease

As long as your device is in warranty, you can order a Certified Like New Replacement.

Re: Help experiencing the dread touch disease
Customer Support


We understand it would be frustrating to have a phone with the touch screen. Let’s find a cure. How long has this been going on? Is there any damage to the phone? How do you back up your phone?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!